How to become a Liaison Officer

Establishes and facilitates communication between individuals, community groups, organisations and governments.

Main tasks

• Represents individuals, community groups, organisations and governments at meetings, forums and events to promote dialogue and understanding
• Mediates and resolves conflicts and disputes between parties
• Conducts research and analysis to identify stakeholder needs and priorities
• Prepares reports, presentations and other communication materials, and develops and implements strategies to improve communication and cooperation
• Monitors and evaluates the effectiveness of communication and engagement activities

Ways in

• University: Business & Commerce degrees, Offered by 39 universities in Australia
• TAFE and VET: Certificate IV in Aboriginal and Torres Strait Islander Governance (BSB41021); Certificate III in Aboriginal and/or Torres Strait Islander Community Policing (POL30125); Certificate III in Community Services (CHC32015); Certificate III in Police Liaison (POL31222); Certificate IV in Community Services (CHC42021); Certificate IV in Coordination of volunteer programs (CHC44015); Diploma of Community Group Coordination and Facilitation (AHC51222); Diploma of Community Services (CHC52021)

Pay · Outlook · AI and this job

• Typical full-time pay: $113,828 a year
• About 57,100 people work in this job group now, and about 72,300 are projected by 2035. (+26.6%)
• AI is likely to change parts of this job. Jobs and Skills Australia rates its automation exposure as medium.

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Questions people ask

How do I become a Liaison Officer?

Ways in include: Business & Commerce degrees; Certificate IV in Aboriginal and Torres Strait Islander Governance; Certificate III in Aboriginal and/or Torres Strait Islander Community Policing.

How much does a Liaison Officer earn in Australia?

Median full-time pay is $113,828 a year (Jobs and Skills Australia).

Is a Liaison Officer a growing career in Australia?

Yes. Employment is projected to grow 27% by 2035, from about 57,100 to about 72,300 people (Jobs and Skills Australia).

Do you need a degree to become a Liaison Officer?

Not always. 54% of people in this job hold a bachelor's degree or higher. Ways in include: Business & Commerce degrees; Certificate IV in Aboriginal and Torres Strait Islander Governance; Certificate III in Aboriginal and/or Torres Strait Islander Community Policing.

Will AI change the work of a Liaison Officer?

AI is likely to change parts of this job. Jobs and Skills Australia rates its automation exposure as medium.

Sources

• Jobs and Skills Australia: Occupation data (ANZSCO), from ABS Labour Force and Census (February 2026), CC BY 4.0, retrieved 2026-10-04
• Jobs and Skills Australia: Generative AI Capacity Study, interactive table data (September 2025), CC BY 4.0, retrieved 2026-10-04
• Jobs and Skills Australia: Employment Projections (Victoria University) (May 2025 to May 2035), CC BY 4.0, retrieved 2026-10-04
• Australian Taxation Office: Taxation Statistics, Individuals Table 15A (2023-24), CC BY 2.5 AU, retrieved 2026-10-04

Updated 2026-10-04